Last updated: March 16, 2026
BookIT ("we", "us", or "our") operates the BookIT platform at bookitapp.io. This Privacy Policy explains how we collect, use, and protect information about you when you use our services.
When you create an account, we collect your name, email address, and phone number. Business accounts also provide a business name, description, and service details.
We collect details about appointments you book or receive, including dates, times, services selected, and any notes you provide.
Payment processing is handled entirely by Stripe. We do not store your credit card numbers or payment details on our servers. We receive confirmation of successful payments and your Stripe customer ID.
We may collect information about how you interact with our platform, including pages viewed, features used, and actions taken, to improve our services.
If you choose to upload profile photos or a business logo, these are stored securely using Supabase Storage.
We use your information to: provide and operate the BookIT platform; send booking confirmations and notifications via email; process payments through Stripe; allow businesses and clients to communicate; improve and develop our services; and comply with legal obligations.
When you book an appointment, the business receives your name, email, phone number, and any notes you provide. This is necessary to fulfill the service.
If you are a business, clients who book your services will see your business name, description, and contact details as shown on your booking page.
We share data with trusted service providers who help us operate our platform: Supabase (database and authentication), Stripe (payment processing), Resend (email delivery), and Vercel (hosting). These providers are bound by their own privacy policies and data protection obligations.
We may disclose your information if required by law, court order, or to protect the rights, property, or safety of BookIT, our users, or others.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Your data is stored on secure servers provided by Supabase and Vercel, with industry-standard encryption in transit and at rest. While we take security seriously and implement appropriate technical measures, no method of transmission over the internet is 100% secure.
We retain your account information for as long as your account is active. If you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law or for legitimate business purposes such as resolving disputes.
Depending on your location, you may have the right to: access the personal information we hold about you; correct inaccurate or incomplete information; request deletion of your personal information; object to or restrict certain processing of your data; and receive a copy of your data in a portable format. To exercise any of these rights, contact us at privacy@bookitapp.io.
We use essential cookies and similar technologies to keep you logged in and operate the platform. We do not use tracking or advertising cookies. Your browser settings can be used to manage cookie preferences.
BookIT is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a prominent notice on our platform. Your continued use of BookIT after changes take effect constitutes acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at: privacy@bookitapp.io